Subscribe & Save 15%
Save 15% on every order and enjoy flexible deliveries designed to fit your routine.
Maintain consistency without the hassle.
Why Subscribe?
1. Always Save 15%
Receive an exclusive 15% discount on every recurring order.
2. Delivered Your Way
Choose every 30 or 60 days to fit your routine.
3. Full Flexibility
Pause, skip or reschedule online anytime.
4. Priority Access
Subscribers enjoy early access to selected promotions and limited-stock products.
How It Works
Step 1
Choose Subscribe & Save on eligible products.
Step 2
Enjoy 15% off every recurring order.
Step 3
Manage your deliveries online whenever you need.
Frequently Asked Questions
Which products are available with Subscribe & Save?
Subscribe & Save is available on selected Ctomi hair care products, including:
Prosper Follicle Booster Serum,
Thrive Hair Growth Shampoo,
Nourish Restoration Conditioner,
Ultimate Hair Growth Pack,
Intense Hair Revival Pack.
Eligible products are clearly marked with the Subscribe & Save option on the product page.
Why are orders delivered every 2 months?
Most Ctomi hair care products are designed to last approximately 8 weeks when used as directed.
Receiving your next order every two months helps you maintain a consistent routine without running out of product.
You can adjust your delivery frequency at any time from your subscription portal.
Can I skip or reschedule a delivery?
Yes.
You can skip, pause or reschedule future deliveries online whenever needed.
Our subscription service is designed to fit your routine, not the other way around.
Am I locked into a subscription?
No.
Subscriptions can be managed online through your account.
To help customers properly evaluate their hair care routine, cancellation is available after the minimum subscription commitment has been completed.
When will I be charged?
Your subscription renews automatically according to your selected delivery schedule.
You will only be charged when your next order is processed.
Is my payment information secure?
Yes.
All payments are processed securely through Shopify's payment system.
Ctomi does not store your credit card information.
How do I manage my subscription?
Managing your subscription is easy.
Use the Subscription → Manage Subscription link in the website menu, or visit:
https://www.ctomi.co.nz/pages/manage-subscriptions.
From there you can:
Pause deliveries,
Skip an order,
Change delivery dates,
Update payment information,
Modify products,
Cancel your subscription (after the minimum commitment period).
Why do many customers choose Subscribe & Save?
Consistency matters.
Hair care routines work best when products are used regularly over time.
Subscribe & Save helps you:
✓ Save 15% on every order
✓ Avoid running out of product
✓ Maintain a simple routine
✓ Manage everything online
✓ Enjoy flexible deliveries
What if I need help?
If you have any questions about your subscription, our New Zealand-based support team is happy to help.
Email:
info@ctomi.com
We aim to respond within one business day.